Maintaining the right skillsets in the right locations is often a limiting factor of an organization’s growth plans, but that doesn’t need to be the case any longer.
Digital InfoTech specializes in managed workforce services delivering On-Demand Talent-as-a-Service.
Rapidly evolving technologies, changing priorities and a dynamic business environment, necessitates the need to adapt and bring in better IT infrastructure and resources.
Digital InfoTech provides market-leading business technology solutions in a Hybrid IT environment from on premise to outsource to cloud across a wide range of industries throughout Australia.
Digital InfoTech business, structure and technology solutions are all designed to help customers meet their business objectives. As your IT partner, Digital InfoTech brings together the industry’s leading “technology artisans” to weave seamless technology solutions.We offer specialist consulting expertise, a highly experienced and broad skill base and a highly regarded global procurement expertise to efficiently deliver your business outcomes.More About us
Global network of Forward Stocking Location (FSL) part depots. Strategically allocated FRUS’ enable fast part replacement services.
Efficiently recover failed units from customer sites across the globe and import to a regional or central repair depot.
Export logistics services in 180+ countries. Customs brokerage, IOR representation, dependable SLA delivery and live tracking.
System integration & configuration from our manufacturing facilities. Pre-Deployment staging and QA enable more efficient scalability.
Global network of over 3,500 skilled L1 – L5 engineers available to provide a trusted local resource for on-site repair services.
Regional repair & recertification depot and RTV service provide an opportunity to extend the life of otherwise-failed units.
Responsive & agile 24/7 Customer Service Helpdesk manages ticket resolution and dispatching of technical & logistics services globally.
Our Unified Portal platform automatically orchestrates the right technicians & parts delivery to manage warranty contracts & on-site projects.
One-Stop Managed On-Site & On-Demand (OSOD) professional workforce network, or IT field maintenance, data center & cloud infrastructure and enterprise IT infrastructure operations support services.
One-Stop Managed Hardware Field Maintenance Warranty OEM program support services, custom-tailored to meet your unique IT field support operations, service parts supply chain & export logistics, and global compliance needs.
An on-demand, SLA-driven managed services model build to instantly expand your workforce and hardware maintenance operational support services reach in 180+ countries, custom-delivered on your terms!
First unified software platform to provide case management, call center, exports and logistics management, assets and contracts management, field dispatch, multi-level workforce talent management and more.
Providing a single-point of contact for all end-to-finish requirements of any deployment project.
Taking MaaS (Monitoring-as-a-Service) to the highest level with our RIMaaS (Remote Infrastructure Management).
Offering quickest turnaround time for returns and repairs.
Providing a cost-effective approach for delivering responsive field support.
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