Digital Infotech

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Managed Infrastructure Deployment & Operation Services

Providing a single-point of contact for all end-to-finish requirements of any deployment project.

Managed Infrastructure Support Services

Taking MaaS (Monitoring-as-a-Service) to the highest level with our RIMaaS (Remote Infrastructure Management).

Managed Returns & Repair Depot Services

Offering quickest turnaround time for returns and repairs.

Managed IT Smart Hands On-Demand

Providing a cost-effective approach for delivering responsive field support.

Global On-Site Technical Services

ODMS, OEMS, ITOS, Enterprises & Cloud Service Providers

About Us

Take a quick tour of about us!

Digital InfoTech provides market-leading business technology solutions in a Hybrid IT environment from on premise to outsource to cloud across a wide range of industries throughout Australia.

Digital InfoTech business, structure and technology solutions are all designed to help customers meet their business objectives. As your IT partner, Digital InfoTech brings together the industry’s leading “technology artisans” to weave seamless technology solutions.We offer specialist consulting expertise, a highly experienced and broad skill base and a highly regarded global procurement expertise to efficiently deliver your business outcomes.

Our Services

Services We Provide

Global FSL Warehouses For Service Parts

Global network of Forward Stocking Location (FSL) part depots. Strategically allocated FRUS’ enable fast part replacement services.

Global Field Asset

Efficiently recover failed units from customer sites across the globe and import to a regional or central repair depot.

Global Logistics & Export Compliance

Export logistics services in 180+ countries. Customs brokerage, IOR representation, dependable SLA delivery and live tracking.

Manufacturing & Configuration Centers

System integration & configuration from our manufacturing facilities. Pre-Deployment staging and QA enable more efficient scalability.

Global Workforce On-Demand

Global network of over 3,500 skilled L1 – L5 engineers available to provide a trusted local resource for on-site repair services.

Repair Depot & Recertfication

Regional repair & recertification depot and RTV service provide an opportunity to extend the life of otherwise-failed units.

Call Center & Technical Helpdesk 24*7

Responsive & agile 24/7 Customer Service Helpdesk manages ticket resolution and dispatching of technical & logistics services globally.

Unified Portal & Process Automation

Our Unified Portal platform automatically orchestrates the right technicians & parts delivery to manage warranty contracts & on-site projects.

Why Choose Us?

Trusted company in IT services

One-Stop Managed On-Site & On-Demand (OSOD) professional workforce network, or IT field maintenance, data center & cloud infrastructure and enterprise IT infrastructure operations support services.

One-Stop Managed Hardware Field Maintenance Warranty OEM program support services, custom-tailored to meet your unique IT field support operations, service parts supply chain & export logistics, and global compliance needs.

An on-demand, SLA-driven managed services model build to instantly expand your workforce and hardware maintenance operational support services reach in 180+ countries, custom-delivered on your terms!

First unified software platform to provide case management, call center, exports and logistics management, assets and contracts management, field dispatch, multi-level workforce talent management and more.

Our Partners