DATA CENTER MANAGED SERVICES
For Infrastructure Management
Digital Infotech PTY LTD serves Datacenter clients with a full host of services and global capabilities – these services can be used in conjunction with one another in order to create a total Turnkey Solution for your organization. Our data center clients require fast, transparent, and high-quality support services because any inefficiencies are bad for business. Digital Infotech provides data center managers with the ability to perform the high quality technical services without the need for costly investments to infrastructure in regions where resources are costly to maintain. With a Turnkey Field Service Solution from Digital Infotech – data center organizations can provide agile services throughout the entire supply chain from procurement & configuration to post deployment service support.
24/7 COMMAND CENTER
Helpdesk & On-Demand IT Smart Hands
Responsive and agile 24/7 customer service helpdesk manages ticket case management and dispatching of both technical and logistics services globally. On-Demand Smart Hands technicians are available in local regions to perform on-site tasks independently or in conjunction with Level 2 support techs.
GLOBAL LOGISTICS & Export Compliance Management
Complete “End to End” export and distribution services in 180+ countries. Customized customs brokerage, Importer of Records (IOR) representation, predictable delivery SLA and live tracking for over 400 cities.